Terms of service

Effective Date: 03/12/2026

Welcome to Lillièal Candles. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or have permission from a parent or guardian to use this site. We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Descriptions

Lillièal Candles specializes in handmade luxury candles and wax melts. We strive to ensure that all product descriptions, images, and pricing are accurate; however, we reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

3. Pricing & Payments

All prices are listed in U.S. dollars. Payment must be completed at the time of purchase. We reserve the right to change prices or discontinue products at any time without notice.

4. No Refund Policy

All sales are final. Due to the nature of our handmade products, we do not offer refunds, returns, or exchanges. If a product arrives damaged, customers must contact us within 48 hours of delivery with photo proof so we can review the issue.

5. Shipping

Orders are processed within a reasonable timeframe. Shipping times may vary depending on location and carrier delays. Lillièal Candles is not responsible for delays caused by shipping carriers or incorrect addresses provided at checkout.

6. Candle Safety Disclaimer

Candles and wax melts are flammable products and must be used responsibly. Never leave a burning candle unattended, keep away from children and pets, and follow all safety instructions provided with your product.

7. Intellectual Property

All content on this website, including images, logos, branding, and product descriptions, is the property of Lillièal Candles and may not be used, copied, or distributed without permission.

8. Limitation of Liability

Lillièal Candles is not liable for any damages, injuries, or losses resulting from the misuse of our products.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately once posted on this website.

10. Contact Information

For questions regarding these Terms of Service, please contact us at:

Lillièal Candles

Lilliealcandle@gmail.com